JET Privacy Notice

JET is a product of TALON PLUS, a Singapore-registered sole proprietorship operating under the TALON+ brand. This notice explains the personal information and product-data handling specific to JET and should be read together with the TALON+ Privacy Policy, which covers TALON+ website, general support, purchasing and broader privacy practices.

JET does not require a TALON+ account or a cloud database for its core workflow. Completed jobs, estimates, settings and TALON recommendation history remain in the browser storage used by JET.

Because this data is local, the customer is responsible for maintaining appropriate backups. JET provides Export Business Data so customers can create a portable backup and move or restore their data. JET also provides a Complete JET Reset function for removing JET business data stored in the browser. If a future TALON+ product uses a different data-storage model, this Privacy Policy will describe the relevant handling.

JET's core workflow does not require a TALON+ account or a cloud database. Completed jobs, estimates, settings and TALON recommendation history remain in the browser storage used by JET.

Personal information associated with JET may still be handled when you purchase JET, activate or request reissue of a licence, request support, or communicate with TALON+. Purchase and fulfilment information may be processed by Paddle as Merchant of Record / authorised reseller, and Paddle or TALON PLUS's licence-fulfilment providers may provide or process limited buyer, transaction, licence and fulfilment information needed for purchase administration, licence issuance and product support. The JET licence-fulfilment service is hosted by Render, and Resend is used to send transactional purchase and licence emails. These providers receive only the information needed for those purposes.

If you enter personal information about your employees, customers or other individuals into JET, you are responsible for ensuring that you have the appropriate authority and lawful basis to collect and use that information and for complying with applicable privacy laws. TALON+ does not receive that locally stored JET business/job data through the normal JET architecture.

We take reasonable technical and organisational measures appropriate to the nature of the personal information we handle. These measures include access controls, HTTPS/TLS for web and delivery connections where applicable, restricted access to provider accounts, credential and secrets management, provider security controls and incident-response procedures.

JET's local-storage architecture means TALON+ does not operate a central JET customer database containing customers' business/job records. Local JET data remains subject to the security of the customer's device, browser and local storage.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide support, maintain transaction and accounting records, administer JET licences and fulfilment records, resolve disputes, enforce agreements and comply with legal obligations.

JET business/job data is stored locally on the customer's device and is not retained by TALON+ through the normal JET architecture. Customers control that local data and should use JET's export and reset functions appropriately.

You may contact us to request access to or correction of personal information that TALON+ holds about you, or to raise a privacy concern or complaint. We may need to verify your identity before responding.

Where we rely on consent, you may also use the privacy/DPO contact below to request withdrawal of consent, subject to applicable law.

For purchase records held by Paddle, Paddle may also be the appropriate contact for transaction-specific information or refunds because Paddle is the Merchant of Record / authorised reseller. Nothing in this section limits your rights under applicable law.

If you are dissatisfied with how we handle a privacy matter, you may escalate the matter to the Singapore Personal Data Protection Commission (PDPC) after giving us a reasonable opportunity to address your concern.

Privacy/DPO contact: [email protected]

Legal entity or operator: TALON PLUS, a Singapore-registered sole proprietorship operating under the TALON+ brand

We maintain a process for identifying, containing, assessing and responding to personal-data incidents. Where a breach is notifiable under applicable Singapore law, we will make the required notifications within the applicable timeframes and take reasonable steps to mitigate harm. Where the PDPA requires notification to the PDPC, we will notify the PDPC as soon as practicable and no later than the applicable statutory deadline.

We may update this Privacy Policy when our products, providers, data practices or legal obligations change. The effective date at the top of this page will be updated when a material revision is published. We will maintain historical versions of material privacy notices for our records so that the version applicable at the relevant time can be identified.