Accessibility

TALON+ aims to make its websites and products usable by as many people as reasonably possible. We aim to use clear structure, readable content, keyboard-friendly interaction and sensible visual contrast, and to improve accessibility as the products develop.

We are not currently making a blanket claim that every TALON+ page or product workflow is fully compliant with a particular accessibility standard. As an engineering reference point, we aim to work toward the principles and success criteria of WCAG 2.2 Level AA where reasonably practicable, but this statement is not a certification or compliance claim.

Accessibility is an ongoing engineering responsibility, and we will use appropriate testing to identify and address issues.

TALON+ products may have different technical designs and accessibility characteristics. JET is a browser-based application designed primarily for desktop or laptop-sized screens, and some workflows, controls or visual layouts may not work equally well with every assistive technology or device. We will address material accessibility issues that are reported to us where reasonably practicable.

If you encounter an accessibility barrier, please tell us what you were trying to do, the page or JET feature involved, the device/browser or assistive technology if relevant, and what happened. This information helps us reproduce and fix the problem.

Accessibility contact: [email protected]

Legal entity: TALON PLUS, a Singapore-registered sole proprietorship operating under the TALON+ brand

We aim to acknowledge accessibility reports within a reasonable period, but no fixed response time is promised unless separately stated.

Some third-party services used by TALON+, including payment and checkout providers such as Paddle, may have their own accessibility characteristics and support channels. Their services are outside TALON+'s direct control, although we will take reasonable steps to select and use services that support an accessible customer experience.